Woosh Washrooms

You’re serious about sustainability but don’t know where to start – Steal and improve…Here’s how.

What do we mean by steal and improve?

Research what other industry leaders are doing. Find out if it’s working (because at this point in the sustainability crisis, no matter who you are, it’s all still a work in progress…). Consider whether it applies to your business. Then replicate and or improve that methodology/practice.

Firstly, get your resources right.

One of our very informative resources was attending the third annual sustainability event; edieLIVE. A great event which combined exhibitions, seminars, advice clinics and included shared results from other businesses implementing sustainability and ways to measure how it can benefit your business.

Our intention was learning as well as market research. That’s essentially what edieLive was about (in our opinion anyway). edieLive was perfectly aligned with our ambitions as a supplier wanting to find more ways of being environmentally savvy with our products and the service we offer. For us and our customer’s peace of mind.

Head of Environment, Oliver Rosevear, and Sustainability Manager, Jodi Wheatley represent Costa Coffee. ‘Making Circular Real: Driving internal engagement on resource efficiency.’

Seminar speakers came with detailed case studies and analytics of how they prioritised where to start when it came to their contribution to being more sustainable. Some started with their energy use, others with the onward journey of the waste they or their consumers produced.

What we could all steal (Uhm… replicate.)

An awesome example was from Tesco’s Energy Manager, Rebecca Douglas. Rebecca gave a detailed overview of Tesco’s approach to reducing their energy use on a massive scale.

Rebecca Douglas, Energy Manager for Tesco, talks about energy behaviour change in retail.

Rebecca shared the concept of ‘energy profiling’ across their stores. This can also apply to ‘waste profiling’. They analysed where they can make the most impact on reducing their energy use and as a result, ended up saving money.

Rebecca did reference the small matter of implementing the behavioral change with staff on the ground (in this case, the bakery staff) over the six week trial.

They managed to gain more control and support by engaging with staff in implementing increased reporting from their management staff on this process alone. It worked.

Experiment until you get the right figures.

As a result, Tesco reduced their bakery’s energy use by 12%.  According to Rebecca, they will now be rolling this out across 768 stores with a predicted 9% annual saving on bakery energy consumption alone. A good start right?

From left to right: Rebecca Douglas (Tesco), Dr James Robey (Capgemini), Dr Bernd Leven (Vodafone) and George Richards (JRP Solutions).


Any business, large or small, can adopt this approach. This is where the roles of Facilities Managers, Heads of or even Directors can adopt the concept of ‘energy profiling’, ‘waste profiling’ or even ‘consumer/staff behaviour profiling’.

Collaborate on where your business needs to start first and where you can make the most impact. Get the buy-in from the top, engage with your teams, report and then replicate as you work down the priority order (rinse and repeat). Just like we’re told to do the hardest bits first in pretty much any project.

Our takeaway: Start with where you’re able to make the most impact (from the top down).

You can register to attend edieLIVE 19-20 May 2020 here.

If you’d like more advice on reducing your carbon footprint, check out The Woosh BLooprint. The BLooprint covers water management systems, waste management and the processes that are out there including the waste-to-energy project.

Illustration from Chapter Four of The Woosh BLooprint

Is this something you think you can implement in your business?

If you’re a business about to embark on the journey to sustainability, leave a comment below – your story could inspire more businesses to do the same.

4 FM Mega-Trends

Woosh have been looking into the future, and these are 4 important trends that we think will affect the FM and service industry, going forward into the next decade.

Global warming will be one of the main sustainability challenges for the coming decade. To become more energy and carbon-efficient, the facilities and service industries will have to deal with challenges that will have a number of consequences for them. This will affect supply and value chains as well as building design, management, and maintenance. The systemic design will become a necessity when designing products, service solutions, and technology.

Technology- love it or hate it, it’s here to stay. It can increase productivity, lead to the development of new industries, as well as income growth and reduced poverty. Towards 2020 Woosh expect to see major progress in intelligent technology, such as near field communication (NFC) sensors, smart surveillance, security applications, and smart robots. This will enable the automation of more activities. With prices for advanced technologies declining, and labour costs increasing, we believe technology will take over more domains and functions as robotics improve in quality.

There will be increased demands for new skill sets, as technological development squeezes low-quality labour out of the market. For example: cleaning, will no longer be just an issue of ‘elbow grease’ or security just a set of ‘beady eyes’. New technologies will require that people work in a more resourceful and productive way.

Individualisation will be a must if facilities management and service providers are to make an impact on organisations and social relations. People and organisations want to feel special and unique. No one wants ‘one-size-fits-all’ products, services or solutions. Individualisation will be prominent as employees and customers increase their demands for individual attention. In a fast-paced and ever-changing world there will be a need for solutions that are scalable, customisable and cost-effective.

Over the coming decade, an increased focus on health and well-being will affect more aspects of private and business life. With lifestyle-related illnesses on the increase, the focus on health, exercise, and diet, will create a major impact on the global FM and services industry.

In Europe, over 30% of integrated FM revenue is generated by the healthcare sector. As budget cuts in Europe affect service provision, we think governments will likely outsource more activities.

The growth and scale of lifestyle-related diseases, like diabetes, will lead to new incentives in building designs to promote healthier and more productive lifestyles among company employees. Buildings will be assessed and designed to promote more active, comfortable, and fruitful lifestyles. As sitting seems to be the new smoking, more companies will be using flexible desking, have in house gyms and make provisions for healthy eating.

Written By Ashlyn-Jane

5 Ways YOU Can Help Save The Earth

Are you concerned about the earth? We are too. 

We need to face the facts, take joint responsibility and find ways to form good habits that will help save and preserve the beautiful nature of the planet we call home.

This is a simple Woosh list to make you earth’s new eco superhero:

Conserve water:

Sounds simple, right? That’s because it is. Wasting water is one of the biggest contributors to making The Earth feel little sad. How can you help? Fix that drippy tap that has been annoying you since the year 2000, don’t wash dishes under continuously running water, don’t over water your lawn- here in the UK we get enough rain to sink a ship- lets use it to our advantage. Use a water collection system in your garden, in times of need- use that supply for watering your lawn. You knew this one was coming, it’s an oldie but a goodie… turn off the taps when brushing your teeth! We are supposed to brush our teeth for 2 minuets, if we all leave the tap running whilst doing our teeth this wastes 6 litres a minuet! So 24 litres per person per day- in other words a lot of wasted water- and that’s just on our teeth.


Think about how much food we chuck a year. Reducing the amount of solid waste you produce means less landfill (equals happier Earth). 18 million tonnes of food goes to landfill every year. If we could even compost half the food waste we’d be doing a grand job. Not only does this reduce nasty landfill, the compost also helps our garden grow green and lush.

Plant a tree:

This is so simple. Like Nike says; “Just do it”!

Energy save:

Turn off lights when you’re not in the room (said every dad EVER!). You may be afraid of the dark, but your sofa isn’t (nor is The Earth). Unplug appliances when they aren’t in use. Instead of turning them off after use, just unplug. Make this a habit.


Putting cans and bottles into a different bin really can make a difference.  If an office building of 4,000 workers recycled all of its office paper waste for a year, it would be the equivalent of taking almost 200 cars off the road.  Check out our article on reincarnated sanitary waste and find out what we do with our sanitary and nappy waste here.

So there we are…5 Ways to help you become a true Eco Worrier.

Enjoy this article? Help this advice article reach more people by sharing this article. With team effort, we can all contribute to looking after our planet.

Woosh gains Certificate of Appreciation- The Royal Regiment of Fusiliers

The Royal Regiment of Fusiliers

Now that’s what I call a blog title!

Here at Woosh we are delighted and proud to support our British soldiers (heroes in our eyes). Much to our surprise we received a letter of thanks from Captain A R G Harris of The Royal Regiment of Fusiliers which was nice. It was rather exciting as it looked very important with its regimental coat of arms and thick creamy paper.

Since it’s formation in 1968, this Regimental Headquarters has been responsible for providing welfare and benevolence to serving and retired soldiers, their families and dependents. Members of the Regiment are deployed on operations in Afghanistan and in many other countries around the world.

We also had a letter from James Caddick, who is the Director of fundraising at Regiment Support Service. Here’s what he had to say:

“On behalf of The Regiment Support Service I would like to thank you for your very kind generosity in helping to support the Royal Regiment of Fusiliers in 2016. It is only through the support of people like yourself that we are able to financially assist the regimental charities of The Royal Regiment of Fusiliers. Your support is greatly appreciated especially at a time when the financial climate has been extremely difficult for many businesses in the United Kingdom.”

The Royal Regiment of Fusiliers

One way of raising money for welfare and benevolence is to produce a Regimental diary for issue and sale to soldiers and civilians.  The diary is produced on our behalf by The Regiment Support Service and is done by voluntary sponsorship from the public (that’s us!). The donations helps serving and old soldiers who fall on hard times. We have been provided with a Certificate of Appreciation from the Regiment singed by The Colonel of the Regiment, which we can’t wait to show off.

“It is most reassuring for soldiers to know that they are supported by the general public through organisations such as yours and we would like to take this opportunity to thank you for your kindness and support.”

Captain A R G Harris

And here it is… Our Certificate of Appreciation.

Certificate of Appreciation from The Royal Regiment of Fusiliers

Would you like one? Well, you can get your very own…follow this link to donate today! Support our soldiers.mission_social_illus_army

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Pumpkin Afterlife

Pumpkins Part 2 At Woosh we like to be kind to everyone… and everything, including pumpkins!

With an estimated 5 million of these babies being brought in the lead up to Halloween- we predict a lot of wasted pumpkins after the thrill of Halloween is over.

Some clever people have figured out that one in five properties purchases a pumpkin (or two) for the annual event- and each carved pumpkin weights around 5kgs! If everyone chucks there pumpkin into the trash- we have a lot of landfill (approximately 18,000 tonnes) on our hands, not literally- thankfully.

Here are some quick tips to making sure no pumpkin of yours gets wasted:

• Do you have a compost heap? If so, great! Pumpkins make a brilliant addition to any compost heap. If not- either give your pumpkin to a friend who has a compost heap or…read on.

• If your council offers a food waste caddy then you’re laughing. Remove any candles and tea-lights before chopping up your pumpkin (yes after all your hard work carving them with the kids!) and popping it into the caddy ready for collection- simple.

• Calling all nature lovers: your jack-o-lantern can be used as a snack-o-lantern for wildlife! Yes really. Take the top off your lantern and fill with goodies for the birds, (dried pumpkin seeds can be used here) as well as shop brought bird food. You can either place your snack-o-lantern on a bird table or hang it from a tree. See how here.

• You can also scoop out the filling and use it as a face mask! Pumpkin helps heal and protect the skin whilst gently dissolving dead skin cells. There are thousands of recipes online, click here to find out how to make the perfect face mask.

• Fancy eating your scary looking pumpkin? Here are some delicious and very autumnal recipes.

So…before you hurl your sagging (and most likely smelly) pumpkin into the bin…think, these are heavy and take up space in landfill. Do your bit and recycle your pumpkins!

Written By Ashlyn-Jane

Proud to have Supported WHD 2015!

World Homeless Day 2015

Woosh is proud to have supported World Homeless Day 2015! Collectively with other organisations across the country we collected a total of 5500 boxes and helped make a difference to 1000’s of lives.

more donations
All the food ready to be packed!


One of the Ipswich deliveries
One of the homeless centers with boxes ready to hand out.

Delivery in progress

 In Andover alone we supported 3 local charities and donated over 50 boxes. These boxes were filled with necessities that were gratefully received.

Below are some images of the overjoyed homeless.

more happy people!!!

WHD Street Job 5
Two very happy chappies!!

grateful recipients

 We think this was a great success and can’t wait to support World Homeless Day again next year.

Help The Homeless 2015

World Homeless Day 2015

At Woosh Washrooms our values are simple: be kind, be true and fly high.

We care about people in all walks of life and are proud to support the homeless by donating food and necessities to the Trussel Trust. These goods will be given to people who don’t have homes and/or cannot afford to eat regularly.

We found this story from Brian touching, he talks about how St Mungo’s Broadway changed his life.

Five years ago, Brian’s life changed completely when his mother passed away. Brian had been actively engaged in his local community in West London where he grew up – sitting on the committee at his local community centre and volunteering with a charity for the elderly. After his mother’s death, Brian lodged with his stepfather but their relationship was strained, and the opportunities within his local community started to dry up. Brian said: “After mum died, I had nothing to do – everything stopped running”.

Due to his bereavement and the loss of many of his past community engagements, Brian’s mental health deteriorated, and he ended up in a coma following a suicide attempt.

After spending three months in hospital, Brian was discharged. He couldn’t go back to his previous accommodation and was told that arrangements would be made for him to stay somewhere with some after-care in place. However, Brian explains: “They said, ‘We’ll sort it out for you’. But nothing got done.”

Brian was discharged to a guesthouse, but says he didn’t get the support he needed. He was still very weak at the time, and needed to walk with a stick, so he found it challenging even to travel from the hospital to the guesthouse on his own. Once there, Brian found it very difficult to get around, and everyday tasks – such as shopping, using the bathroom, and taking care of himself – were a big struggle.

After a few months at the guesthouse, Brian was assigned a social worker who eventually helped him get a place in the St Mungo’s Broadway hostel where he’s now staying. However, for months, he struggled to manage on his own at the guesthouse.

Brian said: “without the right support I would have ended up homeless [on the street]…I couldn’t cope by myself; I was very vulnerable at the time”. He described his experience of being discharged from hospital as “a big let-down all round”.

Brian is now registered with a GP nearby the hostel, and also sees a psychiatrist. He said “this place has been a godsend”. He’s involved in some activities in the hostel and the local area, and appreciates having a key worker who works with him on identifying his needs and helping him achieve his aims.

Speaking of being discharged from hospital, Brian thinks that in the future, those in charge of discharge must “check and make sure those things [support and aftercare] are put in place – for example, ensuring there’s a carer to come round and check on you…”In my case, something should have been done about that”.

To read more touching stories about homelessness visit St Mungo’s Broadway.

Written by Ashlyn Gray
Information from St Mungo’s Broadway Charity

A charity cycle through the Alps…


France. September the 17th. Andy Hawksworth of FirstPort (a valued client of Woosh) set out to complete a formidable feat- all in the name of charity.

This three day, 450 mile cycling challenge included a 1,825m accent of the Chamrousse…and all 21 hair-pin turns that the Alpe d’Huez has to offer!

Amazingly, 100% of the money raised went to charity as Andy and his team, paid for all other expenses! There is some generous folk around. They’ve obviously got big hearts…as well as big lungs!

Andy said “The trip wasn’t without its challenges; traffic, delayed Eurostar (four hours!), very limited sleep, a twelve hour drive back through France and a few bike mechanicals along the way (oh, and some cycling!), but it made for a memorable trip.”

In his own words, Andy recalls the three days…

Day one… Started with light rain, which became heavy rain, followed by a torrential downpour and fog! I completed 100k (60 miles) and 763 meters of climbing, which equated to just over four hours in the saddle.

AH Cycle 1

Day two… Kicked off with a puncture for my co-rider in the first few miles, leaving me to carry on solo (trying not to miss any navigational arrows!). Total for the day, 86k (53 miles) and 1,773 meters of climbing over 3 hours 50 mins. Sleep!

AH Cycle 2.jpg

Day three… Someone suggested trying to cycle the whole of the final day as its ‘only 80 miles’. Well… I managed 60 miles ‘taking it steady’ and chatting to a guy from HSBC on the first climb (thanks Chris from Fordingbridge!). 99k cycled and 4,157 meters of climbing in total!! I had to double check that claim – the two big climbs were Chamrousse (1,825m over 29k) and Alpe d’Huez (1,303m over 14k – picture below is half way up!) both of which feature in Tour de France… So quite happy with the performance! 4 hours 45 mins of pain in total!

AH Cycle 3

At the end of it all they raised £1,240 (and still climbing)! This is split between Cancer Research, The British Heart Foundation as well as their nominated charity, Julia’s House.

The Woosh team gives them all a big cheer and a round of applause!

Written by Ashlyn-Jane

Tired and achy, but what a view! Woosh walk for charity

Woosh Washrooms staff, friends and a local school tackle over 12 miles Purbeck coast line for charity.

The ABF (Army Benevolent Fund) gives lifetime support to serving and retired soldiers and their families. Our soldiers risk so much and work so hard every day that we wanted to do something a little challenging to show are support. We had a great day and the weather was stunning and the views were breath taking. It was all finish up with a BBQ and relaxing round the fire. And the best part is we raised £5000.00 for the ABF.

Thanks to everyone who participated.

What They Do

ABF The Soldiers’ Charity are for soldiers, for life. They provide financial assistance to all soldiers and their families when in need. Even when a soldier leaves the Army they are still part of their family and eligible for their help. The scope of their work is huge. Half of the money is given direct to individuals to help in areas such as debt relief, mobility assistance, education bursaries, care home fees and respite breaks. The other half is given as grants to other charities.

They do an amazing job and need all the support they can get.


setting off 2

bay view

bay view 2



end of the day