Image image image. We hear more and more about how we look, how we dress and how we do our hair. This means we’re all a little bit more worried about our appearance, but does this rub off onto our surroundings, like our washrooms for example? Apparently not. According to a survey taken by Bradley Corporation there is an increasing dissatisfaction with washrooms.
Here’s a little fact for you facilities managers out there:
‘87% of British people say that having a bad washroom experience leads to a bad impression of your establishment!’
This was a survey of 8,000 people (not just the guy down at the local moaning over a pint). If you break it down a bit you can see that 6,960 of the people asked believed a good washroom really was important. No more thinking, “Having a good washroom isn’t really relevant for my organisation” and a lot more of “If my washroom is great my organisation will benefit”.
When people were asked to express the key solutions to a clean washroom guess what came out on top?
• Toilet paper! A nonnegotiable necessity- don’t you think. Enough said.
• Next was soap. Needed to make your hands squeaky clean, and stop all the nasty germs from hanging around.
• Third was paper towels these really are super-duper important and key in saying ‘bye-bye’ to residual contamination (that’s techy speak for the little critters that like to make you ill). With all those germs gone your staff spend less time sick at home in their pjs, and more time at work actually being staff.
• Hand sanitiser came next on the list. Surprised? Don’t be. As a Wooshologist I can tell you it’s becoming a ‘must have’ with our clients. In fact, 8 out of 10 people expect to find hand sanitiser in washrooms. (Want to know more? click here)
• Last on the list, but still rated as highly important is the humble hand drier. Known for dead-fast drying these bad boys will get everyone back at their desks working before you can say ‘Rumpelstiltskin’.
A whopping 77% of British respondents said they would rather not use a washroom if it was dirty and smelly! Over 50% said a bad smell would leave a poor impression. If only they knew it took a simple air freshener or air purifier and all their woes would be gone.
Washrooms are not always given the highest priority and we want to know why. Toilets can make a significant difference in the overall impression your organisation makes on staff and, perhaps more importantly customers! That is, if the toilets are sparkling, smell fresh as a daisy and allow for people to be as clean as a bean after using them. Otherwise the first impression of your building won’t be as great- and we all know first impressions count.
Want to upgrade your washrooms from grime scene to clean scene? Give a Wooshologist a call on 0800 206 2110
Written by Ashlyn-Jane